: You can request a prepaid return label through your Best Buy account , though shipping and inspection will delay your refund. Best Buy Business Returns and Exchanges

: Bring the laptop and your receipt to any Best Buy store for the fastest processing.

: Most customers have 15 days to return or exchange a laptop.

: You should return the laptop with all original packaging and accessories. If items are missing, a deduction may be taken from your refund.

: If you are a member of My Best Buy Plus™ or My Best Buy Total™ , your return window is extended to 60 days .