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“Yes - customer service is abysmal, and Shoebuy is the reason I will probably never again buy shoes online. They would not accept a return on some expensive hiking boots (fit was poor on me, and they had a defect).” WorthEPenny
: Older discussions on Reddit suggest the original site was a reliable place for discounts on brands like Vans and New Balance, though even then, shipping was noted as slow. Specific Warnings for NZ Shoppers
: A common complaint involves receiving the wrong size, color, or even the wrong gender of shoe entirely.
: Many reviewers on Trustpilot and ConsumerAffairs report "abysmal" or non-existent customer support, particularly when attempting returns or resolving order errors.
: Users have reported being scammed by sites that clone actual shoe brands, only realizing the error when the confirmation email arrives from an unrelated source. Community Experiences
Shoppers have shared the following perspectives on their experiences with this retailer:
“Yes - customer service is abysmal, and Shoebuy is the reason I will probably never again buy shoes online. They would not accept a return on some expensive hiking boots (fit was poor on me, and they had a defect).” WorthEPenny
: Older discussions on Reddit suggest the original site was a reliable place for discounts on brands like Vans and New Balance, though even then, shipping was noted as slow. Specific Warnings for NZ Shoppers shoebuy nz reviews
: A common complaint involves receiving the wrong size, color, or even the wrong gender of shoe entirely. “Yes - customer service is abysmal, and Shoebuy
: Many reviewers on Trustpilot and ConsumerAffairs report "abysmal" or non-existent customer support, particularly when attempting returns or resolving order errors. : Many reviewers on Trustpilot and ConsumerAffairs report
: Users have reported being scammed by sites that clone actual shoe brands, only realizing the error when the confirmation email arrives from an unrelated source. Community Experiences
Shoppers have shared the following perspectives on their experiences with this retailer:
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