is stuck on "DHCP Discovery," it means the device is powered on but cannot obtain an IP address from your network's DHCP server . This is a common hurdle during setup or after network changes. Core Troubleshooting Steps
Hold the (or the volume keys) while booting the phone to enter the configuration menu.
: This clears any residual configurations that might be blocking the connection. Unplug the power/Ethernet. Hold the # key while plugging it back in. When "Configure Phone?" appears, select * for Yes . mitel-5320e-ip-phone-stuck-on-dhcp-discovery
: Ensure the Ethernet cable is securely plugged into the LAN port (not the PC port) on the back of the phone and connected to a live network switch.
: Mitel phones often operate on a specific Voice VLAN. If the switch port isn't configured to "tag" the voice traffic or if the DHCP server isn't listening on that specific VLAN, the discovery process will fail. is stuck on "DHCP Discovery," it means the
: Mitel systems often require specific DHCP Options (like Option 43 or 125) to tell the phone where the MiVoice Business controller is located. If these aren't set correctly in your DHCP server, the phone may loop during discovery.
: Confirm that your router or server has an active DHCP pool with available addresses. If the pool is full, the phone will wait indefinitely. : This clears any residual configurations that might
When a Mitel 5320e IP phone Go to product viewer dialog for this item.