: Logs of failed connection attempts or protocol switches.
: You can then save this file to your desktop to attach it to a NordVPN support email or live chat. What Information is Captured?
: Open the NordVPN app and go to Settings > Advanced . Run Diagnostics : Click on the Run Diagnostics tool. Download File with capture nord.txt
: The file is designed for troubleshooting only and does not contain your passwords, billing info, or browsing history.
You can typically retrieve this file through the on Windows or macOS. The process involves capturing a "diagnostic report" which bundles logs into a downloadable format for support review. : Logs of failed connection attempts or protocol switches
: Once the tool finishes, it will generate a folder or a .zip archive containing various logs, including the capture nord.txt file.
: Basic OS details to ensure compatibility with features like Threat Protection Pro. Security Considerations : Open the NordVPN app and go to Settings > Advanced
While NordVPN maintains a strict no-logs policy regarding your browsing activity, this specific text file includes technical details such as: