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: A common pain point is the "no-show" or last-minute cancellation. Some users report being told an order is "in transit" all day, only for it never to arrive and be rescheduled weeks later.
If you are planning a delivery, keep these logistical details in mind based on official policies and user advice:
: Positive reviews frequently mention "professional and incredibly fast" crews who handle complex maneuvers, like removing doors to fit refrigerators or navigating tight stairs.
: Best Buy officially states that customers are not allowed to tip delivery drivers or Geek Squad workers, as the service fee is considered full payment. However, some users still choose to offer a gratuity for exceptional service.
Best Buy delivery reviews are mixed, with high praise for professional in-home setup contrasted by frequent complaints about third-party scheduling and unhelpful customer support. While many customers report quick, efficient appliance installations, others describe a "nightmare" experience of repeated delays and poor communication. 📈 Summary of Customer Feedback
If your delivery goes wrong, users recommend these steps for a faster resolution:
