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The music video for (2003) tells a romantic, nostalgic story set in Harlem, New York City . Directed by Chris Robinson , it is often described as a "Harlem Love Story". Plot Summary
: The middle of the video features a long, improvised telephone interlude where Alicia's character finally calls Michael to introduce herself and confess her feelings.
: Every Wednesday, a handsome man named Michael Harris (played by rapper Yasiin Bey , formerly known as Mos Def ) comes in for his lunch break. Alicia’s character is deeply infatuated with him but remains anonymous to him.
: In a famously debated scene, Michael routinely orders the "fish special" with a side of hot chocolate. To impress him, Alicia's character uses milk and cream instead of the tap water her manager prefers.